.v20-access-card{margin:16px 0;border:1px solid var(--line);border-radius:16px;padding:16px;background:linear-gradient(90deg,#f7fbff,#fffaf1)}.v20-access-head{display:flex;justify-content:space-between;align-items:center;gap:12px}.v20-access-head h4{margin:0 0 4px}.v20-access-head p{margin:0;color:var(--muted);font-size:12px}.v20-account-box{margin-top:13px;padding:12px;border-radius:12px;background:#fff;border:1px solid var(--line)}.v20-account-grid{display:grid;grid-template-columns:1fr auto;gap:12px;align-items:center}.v20-credentials{margin-top:12px;padding:13px;border-radius:12px;background:#edf8f3;border:1px solid #cfe8dc}.v20-credentials code{display:block;font-family:inherit;font-size:15px;font-weight:900;margin:5px 0}.v20-request-kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:16px}.v20-request-kpis article{padding:15px;background:#fff;border:1px solid var(--line);border-radius:15px}.v20-request-kpis span,.v20-request-kpis strong{display:block}.v20-request-kpis span{font-size:11px;color:var(--muted)}.v20-request-kpis strong{font-size:23px;margin-top:4px}.v20-thread{display:grid;gap:9px}.v20-message{max-width:80%;padding:10px 12px;border-radius:12px;background:#eef3f7;font-size:13px;line-height:1.45}.v20-message.staff{margin-left:auto;background:#eaf7f1}.v20-message small{display:block;color:var(--muted);font-size:10px;margin-top:5px}.v20-reply-box{display:grid;grid-template-columns:1fr auto;gap:9px;margin-top:14px}.v20-reply-box textarea{width:100%;border:1px solid var(--line);border-radius:11px;padding:10px}.v20-map-help{font-size:11px;color:var(--muted);margin-top:4px}.v20-nav-badge{margin-left:auto;background:#d4a24d!important;color:#fff!important}.pilgrim-login-link{display:block;text-align:center;margin-top:10px;font-size:13px;color:#245a8d;text-decoration:none;font-weight:700}@media(max-width:760px){.v20-request-kpis{grid-template-columns:1fr}.v20-account-grid,.v20-reply-box{grid-template-columns:1fr}.v20-message{max-width:95%}}